Rule Sets

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·         For example Application — 1 Year — 3 months (Iteration)

Dev            Ruleset A         Version            Copy    Live (Prod)

10000        10000              01                    10000 10000

10000        10000              02                    10000 10000

10000        10000              03                    10000 10000

·         Rule set is like a container or box which holds all the rules into it

·         A Rule set can be used for versioning the rules and also can be used during the deployment

·         Rule Set will be created while we create new application, along with this the initial version will be created 01-01-01

·         Example rule set version = 01-04-07

o   Here 01 is called major version, 04 is called minor version and 07 is patch version

·         When a rule or WO is opened by an operator, PRPC immediately acquires a lock on it, i.e., it makes an entry in the table pr_sys_Locks which Operator ID and Rule Name.

·         Every time any operator opens a rule or case, PRPC first verifies the locking in PR_SYS_LOCKS table, if an entry is found for this rule or WO means this rule or WO is locked.

How to create a new Rule set Version

·         Open any rule

·         On top, next to RS, Click on the link to open the rule set

·         Click on ‘+’ to add new version

·         Version will be added is 01-01-02 - > Create

How to lock a Rule set Version

·         Open our rule set, expand 01-01-01, click on Lock and save

·         Enter the password & Confirm password, then save it

·         Before we lock a rule set version, we need to make sure all the rules in that version are checked-in

·         To bulk check-in all the rules at a time, click on private icon on top - > Choose bulk acions

-           Select All

o    Enter the comment in the bulk prefix - > Click on Insert, then click on Start

-          It will check-in all the rules one by one